Frequently asked questions

OCCS is a multi-channel campaign platform that lets you create, review, and publish marketing campaigns across Meta, Google Ads, YouTube, TikTok, Email, SMS, and more — all from one dashboard. AI generates your copy, images, videos, and voiceovers from a Brand Profile you set up once. 27 products under one roof — see the full catalog at /products.

Yes. The free tier includes 1 campaign, 2 channel branches, 20 posts per month, and $2 of AI generation budget. No credit card required. You can upgrade anytime.

Multi-Channel Publishing covers Facebook, Instagram, Google Ads, YouTube, TikTok, X/Twitter, and LinkedIn. Email Broadcasts (BYO Postmark or SMTP), SMS Broadcasts (Twilio), and Blog Studio (WordPress) round out the channel list. Inbound Capture ingests leads from Google Ads, Meta Lead Ads, Zapier, or any HMAC-signed webhook.

No — and we don't try to. OCCS is an AI-first marketing studio with a contact CRM built in (Contacts, Lists & Scoring, Lead Scoring, dynamic segments, per-contact activity timeline). It's tuned for capture-segment-broadcast. For full sales pipelines (deal stages, forecasting, rep quotas, opportunity management), keep your CRM and pair it with OCCS via Zapier or our outbound webhooks. They own the pipeline, OCCS owns the campaigns.

Yes — that's exactly what the OCCS Schedule add-on ($19/mo, 14-day free trial) does. Public booking pages, branded reminders, .ics calendar invites, self-serve reschedule, no-show recovery follow-ups. The differentiator: every booking event (confirmed, canceled, no-show, completed) automatically fires a matching sequence — no Zapier hop. Calendly's $12-16 per host gets you the booking; OCCS gets you the booking and the follow-up campaign that turns it into revenue. See the side-by-side: OCCS vs Calendly.

Yes for sends and sequences. You bring your own Postmark account (free tier covers 100 emails/day, paid tiers start at $15/mo for 10k emails) or any SMTP provider — OCCS charges nothing per email. Your list size doesn't move the OCCS bill at all; only your Postmark/SMTP bill does, and that's a flat rate from them. Sequences support email + SMS in one flow with TCPA quiet-hour enforcement. A/B tests auto-route the rest of your list to the winner. Compare directly: OCCS vs Klaviyo or OCCS vs Mailchimp.

A $29/mo add-on (14-day free trial) that tracks up to 5 political opponents, PACs, or reference campaigns from Meta's Ad Library. You see their spend ranges, audience demographics, state-level delivery, and full creative archive going back 7 years — refreshed daily. Plays surface recurring messaging patterns automatically. Built for OCP customers (campaigns, PACs, advocacy groups) but available on every plan. Read the lander: Campaign Intelligence.

A $19/mo add-on (14-day free trial) that polls Meta's Marketing API on a schedule so you don't have to keep clicking Refresh. Boost performance (impressions, clicks, spend, CTR) refreshes every 30 minutes; new Lead Form responses pull every 10 minutes and optionally enroll into a sequence the moment they arrive. Trial cadence is hourly so a fresh org can't burn unbounded API spend. Read the lander: Auto-sync.

You create a Brand Profile with your company name, tone, audience, and positioning. When you generate content, AI uses your brand context to create copy, images, and videos that match your brand. You can use GPT-4o for text, Flux/Ideogram/Recraft for images, and Replicate video models for video. For consistent recurring faces across every scene, train a Brand Character (a Replicate flux-dev LoRA on your reference photos).

Yes. Upload images and video clips as B-roll for Sales Videos, reference images for Ad Creative Studio, or directly to your asset library. The video pipeline uses your uploads for matching scenes and falls back to AI for the rest. B-roll Studio can auto-split a single screen walkthrough into N labeled clips.

Each plan includes a monthly AI budget ($2 on Free, $25 on Starter, $69 on Growth, $249 on Scale). Standard image generation costs $0.003 per image. Premium images cost $0.08. Videos range from $0.50 to $14 depending on quality. You can buy additional AI credits anytime at $1 per $1.

Subscribe monthly or annually (save ~10% with annual billing). SMS is billed per message via Twilio on top of your plan. Email runs through your own Postmark or SMTP account — OCCS doesn't charge you per email and you're billed directly by that provider. All OCCS billing is handled through Stripe — you can manage your subscription, update payment methods, and download invoices from the Billing page.

Yes. The partner and white-label features let agencies manage multiple client workspaces, track commission earnings, and optionally rebrand the platform. Each client gets their own workspace with separate brand profiles, campaigns, and billing.

Yes. We use HTTPS everywhere, encrypt OAuth tokens at rest, enforce Content Security Policy headers, and never store passwords in plaintext. All data is workspace-scoped so tenants can't see each other's content. See our Privacy Policy for full details.

Yes. Import from CSV files or directly from Google Sheets. The platform maps columns to contact fields (email, name, phone) and validates formatting. You can also capture leads automatically via webhooks from Google Ads and Meta Lead Ads.

Your account stays active until the end of your billing period. You can export your data anytime. After cancellation, your workspace is preserved in read-only mode for 30 days before deletion.

Use the chat widget on any page for instant AI-powered answers. For human help, email support@1clickcampaign.com or book a free 15-minute demo.